Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
1
Doesn't include form 1045
on October 12, 2021
Posted by: Tonah
from New Washington, IN
I have been using Turbo Tax Desktop for Individual returns as well as Turbo Tax Desktop for Business since 1995. I will never buy another year. It doesn't have Form 1045 in ANY addition and doesn't allow for reprinting of old tax returns without reinstalling the year needed. Furthermore the older version will not operate under Windows 10 and so cannot be installed at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product
on October 13, 2021
Posted by: Azplatehead in Goodyear
from Arizona
Makes filing taxes less of a pain. Does help if you have basic tax experience. Most instructions are clear enough that anyone should be able to follow them. A few could be written a little clearer. (Ex: Enter prior year AGI for each spouse. Should we enter the full AGI twice or arbitrarily split it between spouses?)
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT SERVICE - SO HELPFUL
on October 13, 2021
Posted by: TX WRECKS
from TX
So extensive - but very user-friendly - I never use anyone or anything else.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on October 13, 2021
Posted by: Anonymous
from Moreno Valley, California
Led me through everything I needed to know and do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on October 13, 2021
Posted by: nk007
Excellent experience. I appreciate the detailed guide in preparing my taxes. I highly recommend Turbo Tax to all my friends and family members.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not worth the value
on October 13, 2021
Posted by: KimfromVA
My biggest complaint is the fact that after having to pay for the Turbotax software, i then have to pay separately to electronically file my state return. The software should come with federal AND 1 state e-filing. Additionally, as a former public accountant, I struggle to use Turbotax because I can't see how information shows up on forms.until the return is complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Been using TurboTax for years!
on October 14, 2021
Posted by: BSCochran
Been using TurboTax for years. This year a question was missing for IP Pin so my returns were rejected at first. Had to go find the place on the form that it was supposed to be and plug them in. Don'r remember having to do this in previous years! Also some questions needed more explanation I felt this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TTax makes it EASY to file
on October 14, 2021
Posted by: Scott5635
It treats you like you've never filed before, asking questions in using an everyday language not using accounting jargon. Instructions are wonderful, like enter the amount from box 1 on a 1099 form to the blank box on the screen. That's just a few things I really like. After trying other programs, I buy TTax for the same year and will from now on. Thank you Inuit !
Written by a customer while visiting turbotax.intuit.com