Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Great work
on June 23, 2021
Posted by: sdhutch
Very intuitive and easy to work with. I have used for years and very happy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax required too many meaningless Details
on June 23, 2021
Posted by: Finance Whiz
I just spent over an hour entering OID details that were not included in my broker's download. Turbo tax should have let me specify more than one state for all my OID forms that did not have state ID included.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wish I could give it a 5, might be a 3
on June 23, 2021
Posted by: 19Mark60
I trust Turbo Tax, my only and biggest issue is technical. When "walking" thru not all pages open. Some with a blank screen. Had to go to the "forms" to enter. Honestly this is unacceptable. I know, I've been developing computer code and applications for over 40 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on June 23, 2021
Posted by: scubawakboarder
User-friendly. No issues. Very helpful information. Very thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on June 24, 2021
Posted by: JAYDENSPANX
VERY INFORMATIVE, AND WORTH WHILE. CAN GUIDE ALMOST ANYONE INTO DOING THE RIGHT THING.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on October 8, 2021
Posted by: Hillaheen77
I am very satisfied with the help from Turbotax. They make filing easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Errors with recent updates to program
on October 10, 2021
Posted by: UtahNoelle
Error kept popping up not allowing me to e-file my taxes. I followed through on all the suggested troubleshooting to allow me to e-file. could not file without update, process would complete. but update would finish, worked on it for hours, im so upset, the update happened in sept 2021.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Why do I have to do a review to finish my taxes?
on October 10, 2021
Posted by: anyname2020
The process was fine, except it takes longer to complete the filing process, etc. than it took to do my entire federal taxes. Even this review. I just want to be done and go on with my day, but I'm forced to complete this review to get to the end and be able to exit.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com