Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
excellent as usual
on June 1, 2021
Posted by: MikeNLA
I have used TurboTax for years. It keeps getting better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on June 1, 2021
Posted by: Hallow334
So easy to use and you get your return so fast! I've used it for 16 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is only OK
on June 1, 2021
Posted by: Ellw
I had problems with the MN property tax refund filing electronically. It would not process the blank/no entry in Step 1 (New Improvements). I had to call the number on the back of my tax statement to confirm there is no entry for New Improvements. She stated, it's best to go to their web site and down the form. After filling out the form just mail it in, I'm very disappointed in Turbo Tax for this reason. I get all the way to the end to discover it cannot be sent electronically.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need to make it easier to get help.
on June 1, 2021
Posted by: Gilb0526
Doing the return was routine in my experience, but I had both my returns rejected. I have not been able to get help to solve this issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good but...
on June 1, 2021
Posted by: EdwinGe
Good as usual, except not a single reference to the fact that Texans didn't have to file until June 15.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific app to do taxes.
on June 1, 2021
Posted by: dado1958
Helpful step by step approach to entering financial data with helpful explanations. Has helped me understand taxes and ta changes. I've done my own using TurboTax for 20 years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple instructions
on June 2, 2021
Posted by: Willa 2
MY questions were almost always answered when I asked for help.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on June 2, 2021
Posted by: CDao
turbo Tax focus everything I need to file income tax return
Written by a customer while visiting turbotax.intuit.com