Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Excellent
on May 19, 2021
Posted by: Sudani
Although I don't like the amount TurboTax tells me I have to pay, I find the program easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy and efficient
on May 19, 2021
Posted by: Tomp20
My experience with TurboTax Deluxe was very efficient. I will use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks turbo tax
on May 19, 2021
Posted by: coborebo
fast and easy made it simple to file joint and had all the info we needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
We thought Turbo Tax was awsome until.
on May 19, 2021
Posted by: Jerry Cook
We received a letter from the IRS stating that there were multiple issues on the forms we submitted stating that we owe $2376.00 to the federal government instead of the $24.00 return we expected.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!
on May 19, 2021
Posted by: BJULIE007
EXCELLENT! GLAD I USED TURBO TAX.
THANK YOU FOR MAKING THIS EASY TO USE.
THANK YOU FOR MAKING THIS EASY TO USE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
have used turbotax for years!!!
on May 19, 2021
Posted by: morganmom74
I have used Turbotax for years and get their audit program every year. Had to use it last year and they were great. Recommend it highly
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Updates
on May 19, 2021
Posted by: rddh
Have used Turbo Tax for years, only thing I do not like is it waste a lot of time looking for updates. That can be a hassle if you had to close the program for a short while - still looks for updates. Should be an option on whether to look for updates or not.
Thank you
Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Failure to file electronically - 2nd year in a row
on May 19, 2021
Posted by: tagvey
For the second year in a row, I was unable able to file me returns electronically. This year, my return was rejected twice almost immediately. The program provides virtually no guidance as to the cause of the error and the only solution offered is to mail the returns in. IF I had wanted to mail my return and wait 4-6 weeks for processing (Joke!), then I wouldn't have wasted $60 on Turbo Tax and I would have completed my returns by hand. Next year I will be identifying an alternative to Turbo Tax.
Written by a customer while visiting turbotax.intuit.com