Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Turbo Tax is pretty good
on May 18, 2021
Posted by: GPA2009
As you would expect Turbo Tax handles most tax situations for individuals well. However, I would like to see it streamlined somewhat. At times, it uses too many screens to accomplish something. Also, I found several issues. One was it didn't carry forward last years IRA info so I had to reenter it. On another screen it was reminding me the RMD's are getting close and I should prepare for them. But it said RMDs start at age 70 1/2. However, that was changed to age 72 last year with the SECURE act.
I have a request/suggestion:
I had a lot of different income forms to enter. Which is a lot of chances to make a keying error. I spent a lot of time going back to verify all the numbers were entered correctly because the data is entered in so many places. To make verifying all these number I would love to have Turbo Tax create one form/worksheet that listed all of the income from all the payors in order by line number on the 1040. Here's an example:
I had a lot of different income forms to enter. Which is a lot of chances to make a keying error. I spent a lot of time going back to verify all the numbers were entered correctly because the data is entered in so many places. To make verifying all these number I would love to have Turbo Tax create one form/worksheet that listed all of the income from all the payors in order by line number on the 1040. Here's an example:
Line Payee Gross Taxable Federal State
Amount Amount Withholding Withholding
1 W-2 Company ABC $ 25,123 $ 25,123 $500 $100
Company XYZ $ 10,000 $ 10,000 $200 $ 50
______ ______ ____ ____
Line 1 Totals $ 35,123 $ 35,123 $700 $150
Amount Amount Withholding Withholding
1 W-2 Company ABC $ 25,123 $ 25,123 $500 $100
Company XYZ $ 10,000 $ 10,000 $200 $ 50
______ ______ ____ ____
Line 1 Totals $ 35,123 $ 35,123 $700 $150
2 Interest Bank A $ 250 $ 25 5
Bank B $ 50 0 0
_______ ____ ____ ____
Line 2 Totals $ 0 $ 300 $ 25 0
Bank B $ 50 0 0
_______ ____ ____ ____
Line 2 Totals $ 0 $ 300 $ 25 0
4 IRA IRA his $20,000 $10,000 $ 1,000 $ 500
IRA hers $20,000 $15,000 $ 1,500 $ 750
IRA one more $ 5,000 $ 5,000 $ 500 $ 250
______ ______ ______ ______
Line 4 Totals $45,000 $30,000 $ 3,000 $ 1,500
______ ______ ______ ______
TOTAL OF ALL INCOME $80,123 $ 65,273 $ 3,700 $ 1,750
IRA hers $20,000 $15,000 $ 1,500 $ 750
IRA one more $ 5,000 $ 5,000 $ 500 $ 250
______ ______ ______ ______
Line 4 Totals $45,000 $30,000 $ 3,000 $ 1,500
______ ______ ______ ______
TOTAL OF ALL INCOME $80,123 $ 65,273 $ 3,700 $ 1,750
The above example would really help simplify the verification of all the numbers for those with numerous income documents to enter. All income lines 1 - 7 of form 1040 and lines 1 - 8 of Schedule 1 that contain amounts would be shown on this worksheet. This format may not be completely suitable so another format may be more appropriate. But the bottom line is a much more condensed format is needed to verify all the numbers. It's way to cumbersome and time consuming as it is.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
horrible
on May 18, 2021
Posted by: Brian123R21
rejected federal return multiple times. says AGI is wrong. of course it is not. disappointing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turbo Tax for 16 years
on May 18, 2021
Posted by: robinsonbk1
Love it... Using Turbo Tax for 16 years... And will continue to...
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful Software
on May 18, 2021
Posted by: Top Cat 1
I appreciate the thoroughness of the step by step process.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
QUICK AND EASY
on May 18, 2021
Posted by: Glittery
Very easy to use. If you used before it fills in most of your information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on May 19, 2021
Posted by: Suyen
Always great working with Turbo Tax for many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS THE BEST
on May 19, 2021
Posted by: PMPJUZ1970
MY TAKE ON TURBOTAX IS THAT IT GETS BETTER AND EASIER EVERY YEAR! THANKS TO THE CREATORS AND INNOVATORS!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
spent too much time hunting
on May 19, 2021
Posted by: May1924
I tried to find out how to put in banking info before electronic file.
Finally gave up and hit the file button and there it was! I was not happy. There should have been something in my search that told me this. I have noticed in the past that Turbotax makes minor changes each year and sometimes they confuse me.
Finally gave up and hit the file button and there it was! I was not happy. There should have been something in my search that told me this. I have noticed in the past that Turbotax makes minor changes each year and sometimes they confuse me.
Written by a customer while visiting turbotax.intuit.com