Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
TurboTax is the best!
on May 18, 2021
Posted by: GreggR906
from Minneapolis, MN
So easy to use. I've been using it for over 15 years and it only gets easier. Best product on the market.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
used it for years
on May 18, 2021
Posted by: DLW1970
from MA
I've used it for years..its great for uncomplicated returns!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on May 18, 2021
Posted by: Jeff J Lisa L
from Georgia
Awesome software that has the latest up to date Tax filing information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is my savior.
on May 18, 2021
Posted by: Jim Yallop
Without TurboTax, I'd be lost. It is a godsend. Thanks for saving me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
After Many Years Its Gotten Very Good
on May 18, 2021
Posted by: LouMen775
I've been using it for about 15 years now. I do believe this was the easiest it has ever been. I let it walk be through everything and I don't miss any entries.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax is a poor shadow of what it was
on May 18, 2021
Posted by: StuJ
At the end of the Federal and then State portions, Turbo Tax Review points out errors without giving ANY clue as to WHERE the error IS, UNLIKE IT PREVIOUSLY DID. Then it hangs in a loop, refusing to exit until the error(s) are corrected, forcing you to start from the beginning and guess where the error is and fix it and any others like it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is OK on MAC
on May 18, 2021
Posted by: not excited in WA
it took hours to get it to load properly onto my iMac. Then you can't get it to see properly, it is definitely better suited for a PC
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Seems to be declining
on May 18, 2021
Posted by: Roger13506
As a long time user it appears that turbotax is becoming harder and harder to understand and use. Ease and efficiency were bywords of the program, however each year there is more bumbling around trying to find information. Directions look up the info online or purchase an upgrade are not helpful.
Written by a customer while visiting turbotax.intuit.com