Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Excellent
on May 17, 2021
Posted by: JohnRep1
As always, Turbo Tax makes it easy to file Federal and State taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Costly bugs
on May 17, 2021
Posted by: AlmostJippedRyan
After decades of using Turbotax, I am officially done. A major known bug with the mortgage interest calculation almost cost me a couple thousand dollars. The issue was identified by multiple users back in Feb. 21, but no fix was made in an update. Also, error check takes me back to questions I was never asked during the process. Even when hitting the final submit button (after error check, paying for state, etc.), it still went back to an "error" on the W-2 (not truly an error, as the value was entered correctly). Overall, not a good program anymore. Very buggy and unreliable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still Excellent Product
on May 17, 2021
Posted by: Retired Chip
Have used TT for many years. Still gets the job done. Has save me thousands from paying an Accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on May 17, 2021
Posted by: CYBB
Everything was good. I was able to complete everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it easy
on May 17, 2021
Posted by: Arms1
Turbo Tax takes the easy route of making you be able to file your taxes and guides you through it all and reduces any confusion and guess works.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on May 17, 2021
Posted by: HHenn
Great product just some confusion as to payment via e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Every Year!
on May 17, 2021
Posted by: alarocca76
Been using Turbotax for over 10 years and will continue...fast, easy and thorough! Love it!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, Easy, Accurate
on May 17, 2021
Posted by: CoCoBella113
Awesome service. I used TurboTax last year and will use it next year.
Written by a customer while visiting turbotax.intuit.com