Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Easy Process
on May 17, 2021
Posted by: Leonoh
This is is my second year working with TurboTax and my experience has been amazing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Last 2 years I have had the same issue
on May 17, 2021
Posted by: JNoo
When filing federal I am always asked for last years AGI... The newest versions of Turbo Tax will not open the previous years versions. This is so inconvenient and this year had me thinking of what other programs I can use that allow me to open a previous years taxes without jumping through hoops. Please fix this!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
complicated and error prone
on May 17, 2021
Posted by: Elrae
I've been using your product beginning with Mac in Tax. it is growing increasingly difficult to navigate. This year I had numerous unexplained problems, ending with the file being rejected. I just hope this filing will be accepted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great tool
on May 17, 2021
Posted by: RPPx
It is easy and convenient way to file the tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
HARD TO FINE AGI. SOME INFORMATION WAS NOT IN DETA
on May 17, 2021
Posted by: DAVE709
HARD TO FINE AGI. SOME INFORMATION WAS NOT IN DETAILS.
(TOTAL FINANCE CHARGES PAID)
(TOTAL FINANCE CHARGES PAID)
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Difficult
on May 17, 2021
Posted by: Bobby Dee
Wish I could have claimed my mom, brother and son as a dependent This was extremely difficult, took my husband multiple days, barely made the deadline.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
This has become difficult
on May 17, 2021
Posted by: Messman62
This use to be an easy process but not any more. This will probably be the last time I use Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax definitely makes it easy to file.
on May 17, 2021
Posted by: Anonymous
I have been using this for several years now to file my daughter's taxes. It takes more time to load the program on the PC than to do her filing.
Written by a customer while visiting turbotax.intuit.com