Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
2
Frustrated in New Mexico
on May 17, 2021
Posted by: ebscubero
I have used Turbo Tax for over 10 years and relied on its ease of use, but this year it has been a pain when efiling and I have been unable to speak to anyone to help me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Tax Year Made Simpler By TurboTax
on May 17, 2021
Posted by: Roadrunner_1
Although my personal circumstances have changed from year to year, I know TurboTax will help me by asking the right questions each year. That saves me a lot of personal anxiety wondering how I'm going to prepare my taxes. No worries with TurboTax. Been using it for decades.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2020 TurboTax
on May 17, 2021
Posted by: jamesotto00
Easy to follow for each topic; comprehensive in covering each topic; questions and answers that are built into the software get at common issues to be addressed. Well done!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on May 17, 2021
Posted by: mimi1012
good very easy step by step process we use it every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program. Easy to use.
on May 17, 2021
Posted by: GeneS199862562145
Great program. easy to use. Have used this program for 10 years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another No Stress Filing
on May 17, 2021
Posted by: xxxxunknownxxxx
Auto import of last year's Turbotax filing is soooo helpful.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and follow the instructions.
on May 17, 2021
Posted by: Frank417
It was easy to follow the instructions and complete the filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Clunky interface
on May 17, 2021
Posted by: Jaysin888
I had to change display settings several times to open and file returns. The overall program worked but poor layout and obvious design/program flaws (as evidenced by multiple questions online about the same issue) will make me look for a different product for next year.
Written by a customer while visiting turbotax.intuit.com