Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Great product
on May 17, 2021
Posted by: BallroomGuy
I've been using Turbo Tax since it was distributed on 5 inch floppy discs.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Program
on May 17, 2021
Posted by: Rhbrow31
Worked Okay but couldn't easily get back to extension.. No assistant was used.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very pleased have used for years
on May 17, 2021
Posted by: wolfytoo2
I have had excellent experience with Turbotax including when I need to speak with an agent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great except for one item.
on May 17, 2021
Posted by: Texas Vicki
.I had trouble with Section 179 carryover from 2019 when filing 2020 taxes. I kept getting error message, but entry was correct according to 2019 TurboTax (which did not have any error messages when I filed). There was no explanation or instructions as to why it was wrong or how to fix it. Very frustrating!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent filing experience
on May 17, 2021
Posted by: 4BeeJay
As always, Excellent filing experience this year. Guided me from start to end.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on May 17, 2021
Posted by: Omar M E
Turbo tax was easy to use. and helped me file my returns on time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on May 17, 2021
Posted by: lBeav and Donna
Saved money! Loved how easy the whole process is and the step by step guidance!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mortgage Submission
on May 17, 2021
Posted by: LBernie
This year I spent many hours and days trying to submit my mortgage and refinance documents. The software was adding up the documents as if I had several homes. This was a known issue and should have been fixed/updated. Very disappointed year using Turbo Tax.
Written by a customer while visiting turbotax.intuit.com