Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Hard to recall
on May 16, 2021
Posted by: POPS07
Have Used For Five years or more and can never retrieve the previous years returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Blank Activation Screen
on May 16, 2021
Posted by: NJGifted
I am a long time user of Turbo Tax and I was very displeased to run into technical issues from the start. Thankfully I am tech savvy enough to quickly find, understand, and apply the fix. This issue with blank activation screen has been around for 6 months and has not been fixed which is unacceptable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden fees and deliberate obfuscation
on May 16, 2021
Posted by: Titanium Dragon
People who make less than $39k can file for free.
Turbotax also appends a hidden fee for e-filing your state taxes and tries to avoid you not paying said hidden fee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Glitched - had to start over
on May 16, 2021
Posted by: GlendaMae
I have used TurboTax for years and have never had a problem with it. For whatever reason, something glitched somewhere around the deductions page. Had to reenter everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful and Updated
on May 16, 2021
Posted by: Daverz
Very helpful for the Federal and State filing process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on May 16, 2021
Posted by: 52Gold
First time using Turbo Tax and it was an easy process. Won't use any other from now on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It works
on May 16, 2021
Posted by: alreadyusednickname
Why pay a tax preparer when this is just as good for less money.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Never dissapoints
on May 16, 2021
Posted by: mean momma
Glad to have Turbotax to rely on after this covid year!
Written by a customer while visiting turbotax.intuit.com