Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
awesome
on May 16, 2021
Posted by: 65456trfghbvft78iuj
easy to use and experts were courteous and knowledgeable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is misleading
on May 16, 2021
Posted by: JGirl21
There were a lot of glitches during our filing process. E-filing for Turbo Tax Deluxe was misleading due to the fact that 1 state file was not free with purchase.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is an excellent wa to file taxes
on May 16, 2021
Posted by: eschlab
I have used Turbo Tax for a number of years, and I see no need to do it differently.!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great
on May 16, 2021
Posted by: Keepinitsimple
I've used Turbo Tax for years and it generally works great. I was a bit confused about integration between the installable version, which I used this year, and the online version I've used for the past few years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need to make clear how to enter IRS IP PIN.
on May 16, 2021
Posted by: LW 64
Too hard to find where to enter IRS IP PIN. Should be highlighted, not buried under "other tax situations"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Very Glitchy
on May 16, 2021
Posted by: Doyourowntaxes99
I have been using Turbo Tax since 2004 and this year was the worst. Very glitchy, not taking me to the button I pressed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Don't use the OnLine version... It is WRONG
on May 16, 2021
Posted by: The Beligerent Reverend
I tried to file on line, paid the additional amount for the "deluxe" version to be able to do so, only for it to not consider my self employment income.... told me I was to get a $30K refund from the feds. NOT!! Ended up downloading the PC version, and landed a $12K refund. I KNEW the online version was wrong. Now to get the $50 refunded.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it very easy to file tax returns
on May 16, 2021
Posted by: Saryta
Makes it effortless and easy to use. Software is always updated!
Written by a customer while visiting turbotax.intuit.com