Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
AGAIN FOR THE 20TH YEAR YOU ARE AWESOME
on May 16, 2021
Posted by: Mark Family Tax Guy
This company has it "stuff" together for the last 20+ years! I have gone from Apple to Microsoft back to Apple back to Microsoft and the forms get converted back and forth with no issue year in and year out! I do the taxes for my family for the last 20+ years and Turbo Tax has not ever let me down! - THANK YOU!
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2020 Turbo tax Review
on May 16, 2021
Posted by: Doxiesue
I have used this product for many years. I am a 71year old single women who is able to do her own taxes with this product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on May 16, 2021
Posted by: Jeannette R
Great product. I will continue to use Turbo Tax...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is by far easiest
on May 16, 2021
Posted by: Gizmo1062021
TurboTax is step by step easy. It gives good help to answer anything that was unclear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent tool
on May 16, 2021
Posted by: BreeMG
I've been using TurboTax for over a decade, and always find it dependable, reliable, and current. It's easy to use for both accountants and non-accountants. I recommend TurboTax for everyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Missed the mark this year
on May 16, 2021
Posted by: weewestie
Failure to ask or even mention IP pin in the process of following the filing prompts led to a rejection of a federal filing and the need to search google for the directions within TurboTax to locate and be able to enter the IP. Not the best experience I've had with using this product for many years. Poor programing this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User Friendly following prompts
on May 16, 2021
Posted by: pdpfresh
Turbo should be more intuitive to find deductions - - providing prompting questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy-Peasy
on May 16, 2021
Posted by: jpdreams49
Very simple to use and very efficient. It took longer to download than to prepare taxes.
Written by a customer while visiting turbotax.intuit.com