Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax only took 1:45 to complete
on May 16, 2021
Posted by: MikeMGoBlue
In general, TurboTax is great for seamless experience. One opportunity for clairity: When it does the echeck review, and has you answer a small question you missed earlier, have a link BACK to that exact form to see the full context of the question instead of the re-statement of the summary question out of context (example: the dependent "years of college - 4no 4yes 4na" one was confusing as to what was REALLY being asked in response. Other than small things like that, this is an awesome product, and we enjoy your continual refinements and up-to-date advice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2020 tax return with Turbotax
on May 16, 2021
Posted by: StupidNicknamefield
Overall everything worked well, I did have some problems getting to the field in Deductions where I needed to enter my son's cost of college tuition. I had to back track and edit a few times before Turbotax prompted me to enter the tuition amount. Also perhaps think about getting ride of the Nickname field below, had to change it (3) times...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax savior
on May 16, 2021
Posted by: Uptown1
Excellent experience - helpful to use and keeps you on the task at hand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on May 16, 2021
Posted by: JimA27
For Personal business need additional Pop Ups
Thanks
Thanks
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy and helpful
on May 16, 2021
Posted by: Sue rudy
Very helpful and easy! helpful, helpful, helpful, easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax - Lets make it painful
on May 16, 2021
Posted by: stayawayfromTT
Your software is slow to load and requires me to turn off my anti virus.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on May 16, 2021
Posted by: bruh101
nice not to have to write all the numbers out and drop off at post office
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on May 16, 2021
Posted by: Radteck01
I have used Turbo Tax for 20 years. It is so fast and easy to use. I love it.
Written by a customer while visiting turbotax.intuit.com