Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Turbo Tax is still great!
on May 16, 2021
Posted by: Elizabeth20
I had problems with this year's taxes. I had difficulty downloading my purchased software, due to not finding a system that would accept it. Additionally, I couldn't get answers as well as I used to in the past. I had a hangup with one form that just wouldn't let me continue. It was probably a user- error-I probably hit Yes to something that should have been No, but I couldn't figure it out. Even going to Forms didn't help. But, overall, it is still a great system! Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
20 fee too high
on May 16, 2021
Posted by: fish182
charge of $20 for a $3 state refund. Shouldnt it be rated as free when below a certian $ amount?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Saves time
on May 16, 2021
Posted by: Te126
The program saves your tax prep time. Some items could be improved: car registration should be simplified: no need to for me to look for my state if I am actually filing MA taxes, the program dos not ask you if you want to claim your child as a dependent or not
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on May 16, 2021
Posted by: DeannaTB7
I really enjoy using turbo tax every year. I will be using it again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
a
on May 16, 2021
Posted by: JWR11
I like the guided tours. I like you can pck up where you left off. I like the save as pdf function.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made a tough tax year easy
on May 16, 2021
Posted by: Big Adoug
Very user friendly! I would recommend Turbo Tax to anyone looking to save money and file an accurate return. Used Turbo Tax for years now and it just gets better and better. Filing is easy and your information stays secure!
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is wonderful.
on May 16, 2021
Posted by: Cee Bee
This was very simple and easy to do. Everything is explained all the way along. Took no time at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good
on May 16, 2021
Posted by: Fre3ddy
little confusing. need somewhere to ask questions.
Written by a customer while visiting turbotax.intuit.com