Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Extra to file State
on May 16, 2021
Posted by: laker90
from Minneapolis
The extra charges to file a state return added up to over $70.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Best
on May 16, 2021
Posted by: IloveFriskey
from Alabama
Makes April 15 much easier to deal with. I love the program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2021 Tax
on May 16, 2021
Posted by: Westfield Scott
from Westfield, IN
easy to use, much better Indiana state experience than in the past. Did not know there would be a $40 service fee. That should have been more up front.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Infuriating - I do not need two states!
on May 16, 2021
Posted by: alsofrustrated2020
The software decided I needed to file in two states which was incorrect but there was no way to correct this and override the second state. This error prevented the state check from running correctly at the end locking me into several infuriating recursive cycles where the software would start the check and never actually finish. I found myself literally yelling at the computer in several places. It got the job done, I think, but this was not a good experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on May 16, 2021
Posted by: Timo8466
Easy to use program. Walks me through what I do not know.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used Turbotax for 15th year!
on May 16, 2021
Posted by: vyearsSam S
Easy to use and provides lot of guidance.I have been using for the last 15years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax saved the day!
on May 16, 2021
Posted by: Jnkyardcat
TurboTax helped us with all situations large and small.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Concern
on May 16, 2021
Posted by: mrlar
Been using TB Tax for years , know I have a problem
Written by a customer while visiting turbotax.intuit.com