Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
TurboTax needs a few adjustments
on May 15, 2021
Posted by: Copafs
Generally very good but needs 2 adjustments: Adding new charitable donation requires scrolling to top of page foreach addition and there's no search mechanism to check for duplicates. In the form edit section, I had to answer questions about my Form 1099B summary that used language not on form provided by TIAA. Specifically, TurboTax asked for information about "Property Number 1." The TIAA form has no such descriptor or number. Eventually, I found it on a TurboTax worksheet. You should only use language on forms provided to taxpayers. Much wasted time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, easy and thoroughly
on May 15, 2021
Posted by: pcnorton
I did my taxes in less than 2 hours after gathering all my paperwork. Just in time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Make taxes easy with TurboTax.
on May 15, 2021
Posted by: Carl_the_grouch
"We know it's taking more than a moment."
First it was funny.
Then it wasn't funny.
Now it's just irritating.
First it was funny.
Then it wasn't funny.
Now it's just irritating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As good as I need
on May 15, 2021
Posted by: rob9700
Easy to work with, and reasonably priced. Really like it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No experience necessary
on May 15, 2021
Posted by: JSB 2020
The guided program is making a complicated job simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent
on May 15, 2021
Posted by: GregAZ20
TurboTax and e-file are a great way to get my taxes done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is OK
on May 15, 2021
Posted by: John USN
Turbo Tax is the same as always This review is a pain.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Fan
on May 15, 2021
Posted by: Wattz15
Turbo Tax is very user friendly and continues to make sure my returns are completed correctly.
Written by a customer while visiting turbotax.intuit.com