Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Takes all the stress out of filing taxes!
on May 15, 2021
Posted by: XoXOXoXoy
After step by step process to complete forms, the returns were rejected. No fault of TurboTax. The program explained why the rejection occurred, and the steps to correct. Only problem was with the IRS...not TurboTax. The real problem with this is trying to submit me review. I have submitted a review every year and can't get past the "nickname" field. I use my prior nickname and is states Nickname already used. Why can't it put my name and my nickname together to allow me to post?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
frustrted
on May 15, 2021
Posted by: abever
Tried to signup for Turbo Tax Advantage and the wording for the email received was not clear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was Very Easy to Use
on May 15, 2021
Posted by: KEP Travel
I continue to use TurboTax after more than decade of using it each year because it is easy to use and I find it very informative when I have questions.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I've used TurboTax for longer than I can remember
on May 15, 2021
Posted by: AquaMatt
I've used TT forever. You can't beat it. Just answer the questions and boom! Your taxes are done!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK
on May 15, 2021
Posted by: Ken 233
Been using this for years but each year it becomes more and more difficult to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on May 15, 2021
Posted by: steve295682
Very easy to use.
Walks you through each step.
Really like the check returns feature.
Walks you through each step.
Really like the check returns feature.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on May 15, 2021
Posted by: CSJR
Very easy to use. The step by step method was awesome.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it except one thing
on May 15, 2021
Posted by: luvdsea
When I went to file electronically, Turbotax asked me for a 5 digit PIN. It did not say that I had to type in the 5 digit PIN from 2019. This caused my tax return to be rejected. Not the end of the world but it was a hassle.
Written by a customer while visiting turbotax.intuit.com