Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Easiest Program to use
on May 14, 2021
Posted by: rzblank
Have been using the program for the whole family, easy to use, can't go wrong with it. Will continue to use for years to come!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2020
on May 14, 2021
Posted by: SMcDC
Quick and easy - particularly having access to previous year's return. I've used TurboTax from it's beginning.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed is the best I can say
on May 14, 2021
Posted by: fourwayz
Here we go. The features of the software are terrific! Accurate and easy to use! Why the 1 star? IT ONLY RUNS ON WINDOWS 10. Yes, it COULD have been done online...right after a major hacking incident. Additionally, If TT does not want attitude, please don't ask for a review. Remember who you MAY be dealing with.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still good after all these years
on May 14, 2021
Posted by: Srisada
Helpful in tax preparation, however this year's disappointment was the inability to import W2s
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax has filing issues
on May 14, 2021
Posted by: 2020Yomama2020
All went well until I tried to pay for state e-filing. The screen for billing information is so large yo cannot access the "continue" button. You cannot adjust the size of the window, either. I finally (thank you other victims!) went to my desktop settings, reduced the size of my font, took my task bar away, then was able to continue to completing payment with my credit card. This is a MAJOR flaw in my book. This process should not require elevated blood pressure, loss of hair, or total frustration. Its not rocket science!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great product
on May 14, 2021
Posted by: mark30054
good experience. Accurate and helpful application.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All made simple but accurate
on May 14, 2021
Posted by: morroco
Second-year using Turbo very pleased with its forward and smooth tracking! Will recommend and continue your service thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My second time and it a great experience
on May 14, 2021
Posted by: DaveCA
I am very pleased I pick intuit turbotax to file my taxes this year again, step by step and gather all the information quick and accurate. easy to follow instructions. Thanks
Written by a customer while visiting turbotax.intuit.com