Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Awesome
on May 14, 2021
Posted by: Anonymous
Over all great, easy to use. I think entering your IP PIN could be easier to find.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turebo tax isd good
on May 14, 2021
Posted by: devanwowza
easy and fast. got thsis dumb tax stuff dun pretty quick
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Great But Could Improve
on May 14, 2021
Posted by: Bella 46
Some entries are confusing, and Turbo Tax could provide an explanation. There were more explanations for entries in the previous years. I liked the information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is GREAT!
on May 14, 2021
Posted by: Lunar Rover 1972
I really like using Turbo Tax every year. It did not catch, neither did I, a missing 1099-R. I have to file an amended return. However, it was easy to re-file an Amended Return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Logging in process to pay for file was awful
on May 14, 2021
Posted by: alohajoe
It wouldn't let me login to pay for filing. I think it was fishing for a phone number to capture.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2020 Turbo Tax Download
on May 14, 2021
Posted by: DragoonBugler
This was quick and easy. Turbotax reminded me to double check items I might have overlooked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not really suitable for Clergy
on May 14, 2021
Posted by: Rev1411
I am a pastor who lives in a church-provided parsonage. I don't have to pay income taxes on the fair market value of the parsonage listed on my W2, but I do have to pay Social Security taxes. TurboTax counted the FMV of the parsonage as income. I was able to find a workaround on the Intuit community pages for my federal taxes, but TurboTax would not allow me to adjust my income on the state form, so it BADLY miscalculated my state taxes and would not allow me to make corrections. I ended up using the state's own online forms to calculate and file my taxes instead of TurboTax. I don't feel like I got my money's worth due to the software only doing half the job it advertised, and I doubt I will purchase it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use!
on May 14, 2021
Posted by: ShellyTurboTax
I have been using Turbo tax for my years and love the easiness and constant updates. 4 star is mainly because I couldn't import my W2 for whatever reason this time.
Written by a customer while visiting turbotax.intuit.com