Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Turbo Tax Confusing
on May 14, 2021
Posted by: CPA 70
several instructions were not clear. **************************************
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax was disappointing for 2020 return.
on May 14, 2021
Posted by: Private55
Wanted to itemize and even though turbo tax said I was getting an itemized deduction, it gave us the standard deduction no matter what we chose. We were only a few $ above the itemized deduction, but wanted that option. Also instructions for completing the Schedule K1 information are confusing and inadequate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Useful, makes my life easier
on May 14, 2021
Posted by: too busy for this
Just makes it simple, does the math, walks me through the steps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax saved the day
on May 14, 2021
Posted by: Rosie51
I've used TurboTax for many years; it remains the best, most reliable tool for this annual exercise.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Auto-Fill Fields
on May 14, 2021
Posted by: MarcusDS
A lot of fields should be auto-fill from the year before. It's a hassle having to re-enter a lot of stuff that can be carried over from the previous year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on May 14, 2021
Posted by: TurboTax Review 2020 Rawk
Turbo Tax takes to long to go through the various steps and doesn't do a good job explaining what information is needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TuboTax is good, but State (Maine) return is vague
on May 14, 2021
Posted by: jmspme
The federal return is generally very good and understandable but the Maine State return has confusing or unexplained sections causing confusion and guesswork.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
This is the second I had trouble when I e-filed
on May 14, 2021
Posted by: Napolitano
from Pittsburgh, PA
I got rejected when I e-filed from the Federal. They would not accept my previous year AGI, although it was correct. No matter what I did it still did not accept my e-file. So I am going to mail to the Fed. Of course the state rejected because of the Fed rejecting.
Written by a customer while visiting turbotax.intuit.com