Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
It is indeed awesome!!
on May 14, 2021
Posted by: ElviraS
I did it all on my own. The software made me comfortable and confident at each step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
workable
on May 14, 2021
Posted by: Kevin1950
Had a problem...did not want auto defense but could not find a way to decline ????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax fulfilled my needs
on May 14, 2021
Posted by: Clint20
I have used Turbo Tax for many years and it has usually served my needs except the year that their Delux version did not provide all my needs but it was corrected by a online download.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT!
on May 14, 2021
Posted by: BARBARA G
REALLY EASY TO USE. NO STRESS! I USE IT EVERY YEAR.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on May 14, 2021
Posted by: Mr Pop
Turbotax was very easy to use under 3 Hours and 20 minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed/frustrated 2020 Turbotax Deluxe
on May 14, 2021
Posted by: Another Grumpy old man
It was not evident how to access TT Live assistance and couldn't find a Phone # to call, Searching help topics seemed like pulling teeth. I have used this software for many many years and never had this much difficulty with the process. The software kept showing an error that seemed to be related too a form 1099-INT hat I had to include last year but was not relevant this year. and kept wanting info on another Tax doc that was not relevant but labeled unknown (or something similar, I can't remember)I had to spend six hours today to wade thru these situations going back and forth thru the process of editing the topic questions over and over and reviewing the forms looking for the ones that needed to be corrected.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to follow and I trust them
on May 14, 2021
Posted by: BPry
Easy to follow. I'm not technically inclined so I found this tax method easy for me.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!!
on May 14, 2021
Posted by: Milo2021
I have used Turbo Tax for years. It keeps up with changes to the tax code so I don't have to. Once I get my paperwork together, Turbo Tax makes it ease to fill-out my tax return regardless of the complicated narture of my return.
Written by a customer while visiting turbotax.intuit.com