Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Awesome!
on May 13, 2021
Posted by: hushihai12
I used Turbo Tax many years and feel very easy to use it for each year. I will use it again next year.
Thanks!
Thanks!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on May 13, 2021
Posted by: Ceefus
I've been using Turbo Tax Deluxe for over 15 years and never had a problem. Always fast and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good
on May 13, 2021
Posted by: Thomas4949378w
The one thing I don't like is how after every section it returns to the beginning so you have to scroll down further and further with each step. It should take you to the bottom to start the next section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go To Tax Prep
on May 13, 2021
Posted by: MJS Senior
I have used TurboTax for many years to prepare taxes for myself and our children. Just the best and most user friendly. I couldn't possible file my taxes without TurboTax help and expertise.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Retired
on May 13, 2021
Posted by: Anonymous
I have used turbo tax for 20 years of so. always worked great - but my taxes are fairly easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TUrbo was much more user friendly than in the past
on May 13, 2021
Posted by: Glassboss
In past years I have had issues with updates and the product "freezing"' This year there were no issues at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on May 13, 2021
Posted by: DebDog 1929
Straightforward and very understandable. Will use again next year.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Painfree Tax Filing
on May 13, 2021
Posted by: ameryxlegallois
All the forms, all the math. Carries forward data from prior year, if you used Turbotax in prior year.
Paying was a bit clunky: had to pay separately for Audit Defense and State e-filing. Also had to enter bank routing info separately for Federal and State refunds. This could have been done once, carried forward, with option to edit if needed.
Paying was a bit clunky: had to pay separately for Audit Defense and State e-filing. Also had to enter bank routing info separately for Federal and State refunds. This could have been done once, carried forward, with option to edit if needed.
Written by a customer while visiting turbotax.intuit.com