Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
1
Never Again
on May 11, 2021
Posted by: 123Pamela
The CBI omission and the extra charge for State filing - no VALUE. I'm going back to our tax preparer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax does everything for me
on May 11, 2021
Posted by: Emerald Slick
It is like having a personal tax consultant and a CPA in one package
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Asks all the right questions
on May 11, 2021
Posted by: Dome2591
I have used Turbo Tax for the last 15 years or so. No problems or issues with taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trusted Program
on May 11, 2021
Posted by: Fab4Beatles
This is the 25th year I have used Turbo Tax. Always there and always trusted this program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable as ever
on May 11, 2021
Posted by: RetinHvn
Have been using Turbo Tax for many years and have always found it to be easy, quick, understandable, convenient and accurate. See you next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Weird changes, not your best.
on May 11, 2021
Posted by: Robsoilman
It was harder to follow. Didn't understand the Bailey Settlement change. Don't like the difficulty with printing the return. I am still struggling with printing. Had to download a new version of Adobe, then tried to sell me more complex version. Still having trouble with printing...too many choices. Why fix it if it isn't broken?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax keeps charging more and more
on May 11, 2021
Posted by: Mike151551
I had purchased Turbo Tax Deluxe which includes a State return. I need to file in 2 states so I needed to purchase an additional state download for $45. That was more than I paid for Turbo Tax Deluxe but fair enough. Then when I go to e-file, Turbo Tax wants to charge another $25 for the extra state to e-file. I can no longer recommend Turbo Tax, I think fees and the continual additional fees have become excessive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is a blessing
on May 11, 2021
Posted by: Gailan
Stress-free product which makes filing tax return a simple tax vs. the stressful and lengthy manual filing.
Written by a customer while visiting turbotax.intuit.com