Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
TurboTax is Great!
on May 10, 2021
Posted by: Ray3963
from Signal Mountain, TN
I have used Turbo Tax for many years and have never had any problems or difficulties. The Turbo Tax programs have worked flawless for me.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Getting harder to use each year.
on May 10, 2021
Posted by: Bob Neal
from Lake Worth, FL
Many more questions about nothing. Some boxes were checked by the software that should not have been checked. ie Section 179 assets..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is okay
on May 10, 2021
Posted by: 1Fanc
from Atlanta,ga
It is to slow to come out especially if you don't rate favorably
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's great.
on May 10, 2021
Posted by: golfluver
from California
Saved me time and trouble. Would recommend to others.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on May 10, 2021
Posted by: Rshephe1
from Emporia, KS
Had a little trouble with an extra document I had to delete, all went well after I figured it out!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Product Support Specialist is Top Notch
on May 10, 2021
Posted by: Joey1952
from Long Island, NY
I required help navigating the site and contacted the Support Center and the representative, Courtney, was extraordinarily helpful, professional ,courteous and patient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good until the end.
on May 10, 2021
Posted by: Olderbro
from Avondale PA
All went fairly well until time to print. Get nothing other than a dialog box that says Ops, don't know why it didn't print. Save it and you can view it later. Also encourages me to file electronically after telling me I can't since it's a return for a deceased sister and I need to file a hard copy form with IRS. Confusing on that and really bad on the printing foul up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Finally some help
on May 10, 2021
Posted by: George97
There is a bug in the download version of Turbotax impacting very few people. There is no way to delete dependents on a state return if they were entered in error. I was helped by Darnelle who showed me how to delete the state return and reenter (fed return OK)
Written by a customer while visiting turbotax.intuit.com