Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
OK, but made errors
on May 9, 2021
Posted by: aaaa9999zzzz
NJ W2 had FLI tax listed as income tax. I went through the convoluted TT instructions to clean this up. At some later point I changed my state medical deduction. TT proceeded to undo the W2 cleanup behind my back. I only discovered the problem as I was about to hit the final E-file button, when TT warned me of a problem. I fixed it somewhat but I got yelled at again because the I didn't properly delete the phantom W2 or something.
Please clean this up for next year. I'm sure my employer wasn't the only company to get this wrong, since they have a 3rd party do this work for them
Please clean this up for next year. I'm sure my employer wasn't the only company to get this wrong, since they have a 3rd party do this work for them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on May 9, 2021
Posted by: zzzoooe
love using turbo tax. have used for years and will continue to use in the future
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbo tax
on May 9, 2021
Posted by: REBSCO
upsetting that we had to pay a processing fee when we already paid for the software. IF we wanted to pay a fee we would go to a professional tax consultant to prepare our taxes for us and spend their own time doing so- considering other options for next tax season
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awsome!
on May 9, 2021
Posted by: PammieKow
I always trust that I am getting the best return. Software is so easy and it walks you through everything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax fast and easy.
on May 9, 2021
Posted by: Michangelo
Love the auto fill on W2 a lot less stressful not having to worry about entry errors on my part.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continues to be the be way to file!
on May 9, 2021
Posted by: Low Maintenance
Gives me all the information I need, uploads historical tax information, and checks for errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is extremely helpful
on May 9, 2021
Posted by: TJN01
Turbo tax is extremely helpful. It will be perfect if it could make online help more specific and directional.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax
on May 9, 2021
Posted by: Brucewayne69
pretty decent way to do taxes. tough at first figuring it out but gets better
Written by a customer while visiting turbotax.intuit.com