Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
TTax is harder to use every year
on May 9, 2021
Posted by: EyePhotographer
Links to the source of an entry are often missing.
Links to sources often list many possibilities. Please show the $ amounts to aid in guessing.
When switching from Forms to Help, the active form is NOT kept active.
List of forms do not use consistent formats for the alphabetical sorting. Key words of the form name are NOT included.
Please provide a way to transfer basic data into the current software to permit estimating for the next year. THEN let the new estimated entries be transferred into the next year's software.
ps: I have been using TTax.exe since the DOS OS years.
Links to sources often list many possibilities. Please show the $ amounts to aid in guessing.
When switching from Forms to Help, the active form is NOT kept active.
List of forms do not use consistent formats for the alphabetical sorting. Key words of the form name are NOT included.
Please provide a way to transfer basic data into the current software to permit estimating for the next year. THEN let the new estimated entries be transferred into the next year's software.
ps: I have been using TTax.exe since the DOS OS years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is an old friend. Tried and True
on May 9, 2021
Posted by: SLB1255
This was the first year of using Turbo Tax where the programming didn't align with our Wisconsin return, which was rejected and we were unable to overwrite the problem lines. I waited hoping for an update that would fix the issue. Finally I had to use snail-mail to submit our return
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Online sucked.
on May 9, 2021
Posted by: Professor James
Did it online, I couldn't access it when I tried to log back in. Bought the disc like I have in other years. It worked that way. Up your game, TurboTax. Maybe send it out on a flash drive. Fix the online stuff.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
So bad
on May 9, 2021
Posted by: fuckyouintuit2
This is a bad tool that makes everything more complicated. Stop lobbying to keep it this complicated. I hate you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on May 9, 2021
Posted by: Camtheman991
easy to use and straight forward. a lot easier than i thought
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy and reliable as always.
on May 9, 2021
Posted by: Frank 22
I have been using Turbo Tax for 15 plus years and will continue next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!!! Fast & Easy
on May 9, 2021
Posted by: Mister Ken
Entire process took just over a half hour. Seemed much quicker and cleaner than the past few years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Disappointing Tax Deadline Recognition
on May 9, 2021
Posted by: Tom C H
Turbotax did not recognize the 2021 filing deadline for the state of Texas was extended to 15 June 2021 by the IRS due to the impact of the winter freeze event. It's very disappointing that this was not recognized, and resulting in my payment a month earlier than needed.
Written by a customer while visiting turbotax.intuit.com