Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
2
Nervous
on May 9, 2021
Posted by: Boo06
I know there were a lot of changes in the tax laws. I am still nervous about these returns like the part where it said I qualified for stimulus checks which I didn't get and that there would be a delay. I had to read it twice then realized that I had made too much in 2019.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT PRODUCT
on May 9, 2021
Posted by: OlyKDogg
Turbo Tax is the easiest software to use! It actually guides you through all of the options and saves time.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Trouble with energy efficient vehicle
on May 9, 2021
Posted by: Therearenonicknamesleft
The energy efficient vehicle credit would not work on the download. So I paid for Deluxe and then paid $25 to have my state efiled, just to be told it couldn't be submitted. Went to turbotax site and it worked just fine, but had to pay for Deluxe again and $55 for state. RIP OFF
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on May 9, 2021
Posted by: Cyclone Fishing
TurboTax is easy to use and has great connected sources of support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finished
on May 9, 2021
Posted by: Sally RaisenBran
Straightforward, fun to work with, logical, helpful, no nonsense, thorough.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on May 9, 2021
Posted by: Batt Chief
Multiple years of using TurboTax has worked well and saved me taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Would be lost without TurboTax
on May 9, 2021
Posted by: Hank6624
Love the simplicity of TurboTax, however, getting telephone assistance can be difficult.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Stae tax is terrible
on May 9, 2021
Posted by: TTTHHHOOOMMM
I filed my Amended Form 1040 and I filed my state tax as original not as amended. Turbo Tax would only file my State return as amended. I did not file and was charged anyway.... BAD!
Written by a customer while visiting turbotax.intuit.com