Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Good but exhausting
on May 4, 2021
Posted by: Jim 4805
It was a long tedious process, but I am still satisfied with the service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great as always, but a critical update was delayed
on May 4, 2021
Posted by: Doctor Greg
This is my seventeenth year using TurboTax, which speaks for itself. It usually goes very smoothly, with clear explanations of each year's tax changes and a very convenient dialog to enter data. However, this year's experience was different due to late rule changes from the Federal Government, specifically in relation to repayment of Advance Premium Tax Credit. The software was eventually updated in time for the extended filing deadline, but the promised direct email communication around this update did not get to me - I had to go online to find out about the update so that I could finish my returns. As a result, I will be late paying my first installments of estimated taxes. In hindsight, I could have taken a look at the requisite forms and made the payments on-time, but a reminder to do this prior to the April 15 deadline, given the delayed update, would have been helpful.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on May 4, 2021
Posted by: Jinx2B
Turbo Tax is quick, simple & anyone can use it. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy for more complicated returns
on May 4, 2021
Posted by: starzone
I had to file tax returns for 3 states in addition to Federal and was easy and everything was automatically calculated for me. Filing easy. Best TT version I used so far
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on May 4, 2021
Posted by: vr2753
I've used Turbo Tax for years the only one I would ever useThanks Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have worked with this program many years.
on May 4, 2021
Posted by: CadyTwelve
I had one issue - still not resolved, I did not work as a Yoga Instructor for any of 2020 but unable to remove the forms. I am 66 years old and retired.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on May 4, 2021
Posted by: BillJ73
simplest & least expensive way of doing your taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is my go to software for 15 years!
on May 4, 2021
Posted by: bamafanNJ
Easy to use, always maximizes my deductions and takes care of all the math to boot. Highly recommend it!
Written by a customer while visiting turbotax.intuit.com