Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Very Helpful
on April 28, 2021
Posted by: Tjuana78
The review at the end and small print explanations led to me to amend my previous year's tax return....result = more money returned correctly. IRS (of course) didn't mention the mistake.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally Good
on April 28, 2021
Posted by: Smod47
All generally good, but somewhat problematic with the entry of the AGI - One does not know if the governmental tax institutions have entered it correctly (or at all!) for the prior year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Was Great!
on April 28, 2021
Posted by: FamilyTaxPreparer
My experience using TurboTax for our 2020 tax return was terrific. Everything seemed to run smoothly. I found answers to the few questions that came up. The flow of questions and requests to input information was straight-forward and easy. Since I used TurboTax last year much of the initial information was already in place, so I only needed to verify and update it. We will definitely be using TurboTax again for our 2021 tax returns.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is User Friendly
on April 28, 2021
Posted by: Kai65
TT is easy to follow each of the steps to complete the filing. Clarifications are easy to understand.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Customer service is so helpful.
on April 28, 2021
Posted by: Anonymous
live experts were very patient and helpful every step if the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good.
on April 28, 2021
Posted by: Ravie
I haven't interacted with any of your experts. I'm disappointed you don't do electronic returns for 2019 in 2021.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my go to
on April 28, 2021
Posted by: Byznis
I've been using Turbo Tax since 2004. It is quick, easy, thorough, and accurate. I couldn't do without it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Makes it Easy Once Again
on April 28, 2021
Posted by: Joe11717
I have been using Turbo Tax for over 30 years and am just as happy as I was the first time. I heartily recommend this product.
Written by a customer while visiting turbotax.intuit.com