Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax is Great
on April 25, 2021
Posted by: Craig Porter
Easy to understand and use. All the prompts are right on and it is structures is a good way to support a novice user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks Turbo Tax
on April 25, 2021
Posted by: rrub
wasn't as bad as I thought with 2020 changes and covid year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax takes too long to get to the finish!
on April 25, 2021
Posted by: Shirley 74
I was a tax practitioner for over 40 years before I retired. Now I prepare my own tax returns as well as my son's and his girlfriend's returns. It took me several days to figure out what I was doing! Also I think a schedule A should be available for our copies, even though we use the standard deduction. I am totaling thinking of changing for 2021.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is solid
on April 25, 2021
Posted by: Frequent user
Everything good except spouse and I are on family medical insurance plan and
turbo tax does not understand we are on a shared HSA, but does not allow for that.
turbo tax does not understand we are on a shared HSA, but does not allow for that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax return assistance vg
on April 25, 2021
Posted by: country man
excellent assistance for all questions
would like less computer action on phone and more live help
would like less computer action on phone and more live help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best I have used
on April 25, 2021
Posted by: SJRSpina
Turbo Tax is the easiest I have used. Please continue to make it user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is excellent.
on April 25, 2021
Posted by: NDIRISH
It was a positive experience, but somehow mine was rejected because AGI issue.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I love turbo tax but
on April 25, 2021
Posted by: BCSP
The forced audit protection is very frustrating. Wasting my time trying to decline the service,
Pros: I moved
Written by a customer while visiting turbotax.intuit.com