Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Very easy to file this way
on April 24, 2021
Posted by: Anonymous
I installed the program with the intention of doing it later, but it asked if I wanted to start and I thought "maybe just a few minutes" and a few minutes later (which I found out was actually a few hours later), I e-filed my taxes! It was easy and enthralling...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as clear as past versions
on April 25, 2021
Posted by: MickNW
It gets the job done but its not as clear on information gathering as past versions have been.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great.
on April 25, 2021
Posted by: Eeyo11
I've had very good experiences with TurboTax. However, I would suggest having a button to skip deductions and accept the standard deduction when you know you don't have enough deductions greater than the standard deduction.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem During final Transmitting.
on April 25, 2021
Posted by: RGB4363
During the final transmitting phase - it Kept hanging up and asking me to fix something???
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good With Reservations
on April 25, 2021
Posted by: Szutsalyi
TurboTax works great. Easy to use. Clear instructions. Still, it's overpriced. And I dislike the sneaky way it charges to e-file a state return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used Turbo Tax since 2014.
on April 25, 2021
Posted by: scwf12
A few glitches this year with late updates created by Covid stimulus, but otherwise easy and efficient to use as ever.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the only way to file.
on April 25, 2021
Posted by: Texas Dan
I've been using Turbo Tax for over 20 years and have never had a problem with IRS. I have always maxed my deductions and received my maximum return.It's easy to use and walks you through the process step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ease of use
on April 25, 2021
Posted by: Anonymous
easy to use; always updated. finds my errors quickly
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com