Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
TurboTax is getting too redundant
on April 23, 2021
Posted by: GRUMPY1957
I would prefer entering data just one time; TurboTax seems to be getting more redundant.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Easy to Use
on April 23, 2021
Posted by: Lupehfc
It was pretty simple to use and I will use this again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax is hard to work with!
on April 23, 2021
Posted by: pkff
Every time I re-open the return the thing wants to update, even into April. As it updates, it tells me there was nothing new. This is a big waste of my time.There is no obvious ave button so the user can confidently exit the file to resume later. The navigation to topics and forms is much more cumbersome than for the H&R Block software I have previously used. Overall, I was very unhappy with TurboTax. The California software was good, even though the above comments still apply.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustrating
on April 23, 2021
Posted by: Charliewood
While the product seems relatively thorough, the fact that you sell sell sell, is incredibly frustrating. The site recommended home and business, then changed to say I needed business. Then had to separately purchase business for the state. Then told me I needed home and business for personal, only to find out i only needed Deluxe and you still tried to sell up to Premier. AND THEN I still had to buy State separately. Then you want to sell up with Audit protection- Cheaper to have an accountant do my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Additional information
on April 23, 2021
Posted by: brenje
A list of information needed to complete forms provided prior to beginning would be helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is awesome
on April 23, 2021
Posted by: tpsegg
I have used Turbo Tax for years and have had no issues with it. I like the way it walks you through everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax will rip you off
on April 23, 2021
Posted by: bobertbk1
I had to buy turbotax twice. Won't ever buy it again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax easy to use
on April 23, 2021
Posted by: grook1
Easy to use. Accurate and to the point. Will use again.
Written by a customer while visiting turbotax.intuit.com