Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax easy to use
on April 21, 2021
Posted by: rond45
from Texas
Easy to use and did everything needed for my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is OK but not very friendly.
on April 21, 2021
Posted by: non100
It is difficult to understand and hard to follow and hard to get keep.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax works great for me!
on April 21, 2021
Posted by: Milo52
I'm happy with Turbo Tax and will use it again next year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on April 21, 2021
Posted by: PassiveV
The Tax expert I talked to was very helpful, and the tax application was easy to use. Hope it's this easy next year...probably won't be since I started investing this year. 10/10
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great and easy
on April 21, 2021
Posted by: dcajra
Easy to follow instructions, questions answered and the final E Filing instructions were fantastic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
COULD HAVE BEEN EASIER
on April 21, 2021
Posted by: IndoDano
I had to re-enter all my w2 info . I wanted to see what it would have been to file differently being married or married filing separately. I had to re-enter everything Seriously that's ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
SOFTWARE BUG
on April 21, 2021
Posted by: amandarn21
We could not e-file our California Tax return because it kept saying there were errors. However, there were no errors. This error was reported by previous customers and no fix.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used for many years
on April 21, 2021
Posted by: Sewquilted
I have used Turbo tax for many years and will probably do so forever.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com