Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Turbo Tax could be have less steps
on April 21, 2021
Posted by: Rich 65
Too many steps, trouble making payment. "Active duty Reserve military retirement" is a little confusing. Should just read " Retired Military or Reserve Military Retirement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
SLOW!
on April 21, 2021
Posted by: Ferndale Ave
Too slow and wants to update anytime you want to enter. Could be next day. God do updates take forever.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Editing issues
on April 21, 2021
Posted by: Qualified CPA
Occasionally I found the question at the top of a page not to agree with the choices available at the bottom. Evidently Turbotax needs more editors with English AND taxation expertise.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax makes filing taxes easy
on April 21, 2021
Posted by: wjl808
I breezed through my return this year, even with the addition of solar I was able to get my maximum credit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filing fee? Really?
on April 21, 2021
Posted by: Turbo trouble
Up until the end of this application, i was appalled that i am charge a filing fee. This was sneaky. I probably will look at other options for filing my taxes. Not a good move for Turbo Tax. It probably will have ramifications. And why all the questions to file a complaint, e.g., if i own a home or rent, relationship, etc.......????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go.
on April 21, 2021
Posted by: Martysant5
We have been using Turbo Tax for years and alI I can say is if you have all your numbers ready, just plug them in and your taxes will be done and accurate.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Beats hiring a tax preparer by a mile
on April 21, 2021
Posted by: Wes 68
Had a problem with software locking up. Had to delete and download again.
Could not find worksheets in the pull down menu
Could not find worksheets in the pull down menu
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 21, 2021
Posted by: Maggie70
from Washington
Great to work with, easy, complete and easy to understand
Written by a customer while visiting turbotax.intuit.com