Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Frustrating Check Out Process
on January 31, 2021
Posted by: Talent21
I have used TurboTax for many years. The guided process is always helpful, assuring I do not miss any deductions. This year, I faced a daunting check out process when I tried to pay for Audit Defense. The window was too small for me to access a button to complete my transaction to pay for the service. I ended up having the payment taken out of my tax refund, which was not my original intent. That in of itself took twice the amount of work, promising I would pay for the service as well as for filing the state return. I had a good experience with Turbotax up until the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used Turbo Tax Every Year with Ease!
on January 31, 2021
Posted by: syang9070
I never had any issues or concerns with using TurboTax. It always feels nice with the auto checks and review of what you typed in on this software. Would highly recommend it!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent, IMO the best of all packages available
on January 31, 2021
Posted by: Buckeye ol Dave
I'm a twentty-some year user and even a non-CPA can navigate it easily. I especially like the e-file option, and IT's FREE!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is simple to use.
on January 31, 2021
Posted by: Bobby Mac
Walked me through each step for both income and credits making the process quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy and wayyy cheaper!!!
on January 31, 2021
Posted by: Misstee17
Very easy this was my first time filing my own taxes and it was a breeze!!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT PRODUCT !!!
on January 31, 2021
Posted by: PETER GUNN
SO EASY TO USE, SO COMPLETE THROUGH AND COMPLETE, GUIDED ME THROUGH EVERYTHING
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy to use!
on January 31, 2021
Posted by: LeslieofOhio
Turbo tax is very easy to use and have step by step instructions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and easy as always
on January 31, 2021
Posted by: lasernog review
easy to use as always, will use this product again
Written by a customer while visiting turbotax.intuit.com