Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Unclear
on April 19, 2021
Posted by: Pearlcaster
Instructions to correct rejected returns are not clear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very easy and complete
on April 19, 2021
Posted by: BBWanderWoman
Used TT for years. I still get confused, though, regarding State filing status/info. This year I owed taxes. TT asked for a date for the state withdrawal which seem to indicate that the withdrawal is scheduled and would be automatic; BUT the 'print records' document does say to pay via the DOR website. This is conflicting information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy
on April 19, 2021
Posted by: Royce 1939
Fast and easy. Have used Turbo Tax for several years. Would recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little buggy
on April 19, 2021
Posted by: Walt0915
I could not enter the auto tax numbers into the existing slots. Every time I typed a number a bell would ring - no explanation, just a bell. In the end I had to delete all of my existing records and re-enter them. Not too big a deal, but a pain none the less. I remember when the "Deluxe" edition had better help and explanations of things. This is kind of bare bones, but it works.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo TAX IS BETTER THAN LAST YR.!
on April 19, 2021
Posted by: David3987654
Last year TT did not transfer everything to State forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State deductions need better clarifications
on April 19, 2021
Posted by: Cathy MB
I have used Turbo Tax for many years. I just found out this year that California allows deductions for mortgage interest that the federal IRS does not since 2018. This is not clear with Turbo Tax so I missed out using this deduction. There is an adjustment box to manually add an amount but no guidelines how to figure out that amount. So do you enter the total mortgage interest since only 10 K allowed by feds or do you subtract the 10k and enter the balance? Do you include property taxes also in that figure? It would greatly help to have the calculations clarified.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax
on April 19, 2021
Posted by: cconnie72
I had to do all the taxes over to correct a with holding it wouldnt let me up date or correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to understand and use
on April 19, 2021
Posted by: Jimmil
I've been using Turbo Tax for 35+ years. My "go to" tax program.
Written by a customer while visiting turbotax.intuit.com