Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Don't change it!
on April 17, 2021
Posted by: RodJP
We have been using Turbotax for more than 30 years without a hitch or audit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 17, 2021
Posted by: Greganddeb
from Sun City AZ
Turbo Tax is so easy to use and very easy to understand
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Add an "IRS forms" tab?
on April 17, 2021
Posted by: craig10101
from PA
It would be nice if you added an extra tab called "IRS forms" that I could jump in and out of. Then I could more easily see what entry's effect what line item. Prior to 2009 I did my taxes the old fashioned way filling out the IRS forms, so not seeing the forms during the whole tax prep is inconvenient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is an excellent and reliable software
on April 17, 2021
Posted by: MBaqMor
from NC
I have been using Turbo Tax software for over 10 years now, and it has been reliable and accurate. My tax returns are always filed in complete accuracy and order. The features I like best are: it will walk you through deductions that are allowed, recommends tax breaks that you are entitled to, review any missed information, and analysis of any risk for audit. I have used it for e-filing and paper filing with no exceptions. Furthermore, the software updates with current tax rulings.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It took a while
on April 17, 2021
Posted by: Mamagam
from NOWHRE
My computer is slow it took awhile. Otherwise the program is what I needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Works - but after 20 years won't buy it again
on April 17, 2021
Posted by: Bad Eyes
from Sacramento, CA
It was fairly easy - thanks Trump tax changes! However, on my iMac I cannot change the text size. This is the last time I purchase this software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use & accurate; needs better app support
on April 17, 2021
Posted by: live4more
from Austin, TX
All around easy to input data. Biggest issue was we spent over a week trying to figure out why it wouldn't update and file. Kept saying IRS hadn't finished forms. This is on April 10th...Issue turned out to be our Vipre security system. had to disable it to allow for update to finish. Would have been nice to be prompted to look for that
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Tuff time
on April 17, 2021
Posted by: slmmlm
from Little Rock, Ar
I had a bad time getting the software to fine my previous years filings. Additionally, after working several hours on the return before completing it, I couldn't find where I left off. One other thing, why should i furnish my Email address
Written by a customer while visiting turbotax.intuit.com