Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
great
on April 17, 2021
Posted by: leelee5656465465
fast and efficient. Informative and easy to utilize
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistent quality performance!
on April 17, 2021
Posted by: JMBTX
Excellent experience consistent from year to year.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes life easier
on April 17, 2021
Posted by: DBrems
Very easy to use and find the information. I recommend to anyone.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No IRS instruction references, Wrong data source
on April 17, 2021
Posted by: Rexal
I miss the ready references to the IRS instructions that were included in previous TurboTax years. I had to go on-line to get IRS publications to answer many questions that I had. I also found that some of the data source information for specific forms was missing or incorrect. In several cases the actual data source that TurboTax used was different than the data source TurboTax listed for the form.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Its still a hassle and inconvenient
on April 17, 2021
Posted by: Bobbo7
Turbo tax helps some, but I still have to research all the papers and receipts. When will they just go to a 15% flat tax and be done with all this nonsense?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax worked great as always
on April 17, 2021
Posted by: Chris9000
I used Turbo tax for probably the 8th year in a row, and as in past years it readily guided me through all of the information I needed to enter. Each year seems to be a little different for me for the tax entries, so the questions Turbo Tax asks are really helpful for getting that information entered. What is also nice is that I don't have to figure out which form that information goes on -- Turbo Tax does that form me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple program to follow and understand
on April 17, 2021
Posted by: Mitch6972
Like the fact that previous year data was uploaded and I only had to make a few adjustments to file my taxes.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can't live without it
on April 17, 2021
Posted by: rcokman
I have use TT for over 10 years. Easy to use. Great results.
Written by a customer while visiting turbotax.intuit.com