Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Turbo Tax is great
on April 16, 2021
Posted by: HowardPDarter
Easy to use but I'm not very good at writing reviews, so I'm just adding words to meet the character count requirement
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
A regrettable purchase
on April 16, 2021
Posted by: Erin65
I can file federal for free, I bought this to do both, then ended up paying an extra $25 to file state. Also not updated to refund unemployment tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good!
on April 16, 2021
Posted by: grannydancer
Had all documents on hand, so it was easy to use to prep tax returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the best way to do it yourself
on April 16, 2021
Posted by: no name as nick
I use turbo tax every year. so do all my kids, and grandkids
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good job of keeping up with changes for 2020
on April 16, 2021
Posted by: Gary 20
This my 13th year to use TurboTax. Everything was easy to follow, and the late changes made by the IRS due to the pandemic were included also.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Has Not Improved
on April 16, 2021
Posted by: aarragh
1. I've used TT for over 20 years. The product was better in the past. The assist information is not as complete now. Especially lacking is a complete history and comparison - not even accurate or complete for the immediate past year. Should have history for at least five years.
2. Filing status not available. TT now just drops you and makes no attempt to track your return and refund or payment through the IRS.
2. Filing status not available. TT now just drops you and makes no attempt to track your return and refund or payment through the IRS.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 16, 2021
Posted by: Martin73
Step-by-step makes it clear and easy to use.TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast!
on April 16, 2021
Posted by: Wilson Lowcountry
Turbotax was easy to use and had all the latest updates from the IRS. It lead you through all the steps and prompted for money-saving information.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com