Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
Excellent
on April 15, 2021
Posted by: D1466
Have been using it for years. Now used to it and filling out is easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Miserable experience.
on April 15, 2021
Posted by: Pericles2
Turbotax failed to import complete 1099-INT from my bank (it only imported savings account information and omitted money market figures). Consequently, I had to file amended federal and state tax returns after I noticed the mistake. I became suspicious something was amiss when my refund was taking too long to be approved by the IRS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Incredible and Efficient
on April 15, 2021
Posted by: flyingfrenchman
I have never had a problem completing either my business or personal filings with Turbotax. It is clearly the best in the industry.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Reviewed
on April 15, 2021
Posted by: VTJV
Turbo Tax couldn't be easier. In 3 hours I finished my Federal and State taxes including e-filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Problems with installment sale
on April 15, 2021
Posted by: Robt5
Problems with installment sale: I was mystified that TurboTax imported my 2019 Return including that I had sold a property in installment sale, but I was not led to a page to review whether I had had any income from that installment sale explicitly. I finally found that yes, I had to open a NEW entry for the income in 2020 and link it to the property information that had been imported.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
i need help
on April 15, 2021
Posted by: Kari dyllynger
i need help now. the steps are not easy. i need person to help
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I've been using TurboTax for 30+ years.
on April 15, 2021
Posted by: gelmaster
It's a good tool. It makes me more confident that my taxes were done correctly and in a more organized manner.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great product. Very straightforward.
on April 15, 2021
Posted by: Grandma willa
I use Turbo Tax every year, and I'm always happy with it.
Written by a customer while visiting turbotax.intuit.com
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