Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax Review
on April 15, 2021
Posted by: VFerr 27348
Everything worked very easily except for the coding of the mutual fund letter codes which had to be noted by hand instead of during the down load from my financial institution. This was the first time I had to do this in the many years of preparing my return through Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Slow connection to the Intuit Store
on April 15, 2021
Posted by: CDiCarro
Once I got the software up and running all was fine until I tried to e-file. Anytime it has to connect to the store, like to when paying the e-file fee, I had to go into my task manager and end as many tasks as possible. It took me at least 20 minutes to get through all the stages to make a simple payment. I hope this is fixed by next year because if it isn't, I will stop using this product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best tax software
on April 15, 2021
Posted by: PizzaMan Uno
Easy to navigate, covers all he topics and answered some confusing questions with ease.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No longer have access to a phone with 2 step verif
on April 15, 2021
Posted by: Pheebz14
It was good up to the point where they tell you, you have a free state filling and when you actually file your state they charge you $25.00 plus tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using Turbo Tax for over 30 years
on April 15, 2021
Posted by: Hotchick67
Love it! Always recommending to friends and family
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on April 15, 2021
Posted by: Chilldude11
Easy peasy lemon squeezy is the phrase that comes to mind when filing with Turbotax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax and used it from the beginning.
on April 15, 2021
Posted by: Bobbll1
Turbo tax is the best. never used anything else. since you merged with tax prep years ago.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Year after year equals PROBLEMS
on April 15, 2021
Posted by: Turboisrotten
Gave Turbo Tax 3 times to get it right and so easy to say WILL NOT BE USING IT NEXT YEAR. Bought the CD thinking that might alleviate the problems. Long hold time on phone. Can't get answers.
Written by a customer while visiting turbotax.intuit.com