Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
MORE DIFFICULT EVERY YEAR !!
on April 15, 2021
Posted by: JIMBO7777
WHY are you making Turbo Tax more difficult to navigate each year ??
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Property tax section needs work
on April 15, 2021
Posted by: designgoddess
How you enter property taxes needs to be separated from the mortgage information. and how you enter taxes for multiple properties needs to be more clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'll never pay someone to do my taxes again!
on April 15, 2021
Posted by: jw9999
Easy to use! I'll never pay someone to do my taxes again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
long time user and still with them
on April 15, 2021
Posted by: Phantom30
Marcus a live expert helped me with the EIP rebate work sheet. It was giving me money didn't know why, he said ok and so I filed it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good but confusing on HSA
on April 15, 2021
Posted by: wild_flower_jazz
Good throughout except on state regarding the HSA. req info from 2010, 2011, 2012 but we did not have one then. It then asks for funds used and how much for health but you can't put an amount larger than 2010 which was zero. it is confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tubotax worked great again this year.
on April 15, 2021
Posted by: Buckthedog
I've been using turbotax for many years. It works "as advertised". I'll buy it again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy, always accurate.
on April 15, 2021
Posted by: ArtB428
Always easy, always accurate. I have used Turbo Tax for 14 years and I have never had a problem. even when the tax laws and forms are changing so quickly, Turbo Tax is always up-to-date. I will never use any other tax software. Turbo Tax is a WINNER in my opinion!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent
on April 15, 2021
Posted by: atticus14
all questions answered when needed or referred to correct info.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com