Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4 out of 5
4
Perfect EXCEPT for City of Detroit
on April 14, 2021
Posted by: Greg48324
2 years in a row Turbotax has failed to populate the City of Detroit portion of my state return. I had to manually file last year and this year I caught it and had to enter the data manually into the form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The only software I ever use!
on April 14, 2021
Posted by: Mamachery
Another excellent experience filing my taxes with Turbo Tax Deluxe. I have used it for a couple decades. Always satisfied.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax has been a life saver for years.
on April 14, 2021
Posted by: LJ3092
Have been using TurboTax since it came out. Makes life so much easier regardless of how complicated my taxes have been at times over the years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
we have been using this for over 25 years and have
on April 14, 2021
Posted by: Star15
Very familiar with the product after 25= years. Rarely any questions.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Too expensive compared to other products.
on April 14, 2021
Posted by: mjepk
Turbo tax likes to stress they have extra features that advise on how to handle particular issues, I have found that not to be the case, and the extra expense, relative to other software to be too high.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Tax Season 2020
on April 14, 2021
Posted by: Ange 2 B
TT continues to keep auto generated Schedule C for Carries and Inventory, when in fact I don't. I've unchecked it, like every year, putting buys and immediately resells, but this year, it will now keep my selection. Also, the mortgage interest and entering of information was problematic. I saw that others were having issues too!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax: So Easy to Use
on April 14, 2021
Posted by: edlee22
TurboxTax always makes it so easy to file my taxes even when I am running behind and have to do them as quickly as I can. Very easy to follow instructions and questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great product
on April 14, 2021
Posted by: Dute1
I have used Turbo Tax for many years and find it to be very comprehensive.
Written by a customer while visiting turbotax.intuit.com
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