Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
I made a mistake on my taxes .
on April 13, 2021
Posted by: Spankie1
Turbo tax alerted me right away when my taxes were rejected for a little mistake. I signed into turbo tax to try to fix the issue and I hit ask a question and I was prompted to call and the agent that helped me was WONDERFUL we walkd through my return together and very quickly discovered the problem. We fixed it in no time. Thank you TURBO TAX.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hidden Turbotax fees SUCK
on April 13, 2021
Posted by: Mark1977
The software works good, no real complaints there. The issue is advertised "Includes Free State", which they do not tell you upfront that once you are done it is an addition $24.99 to efile your state return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Penalty/Interest payment is an error
on April 13, 2021
Posted by: DH206
Turbotax added a penalty payment to the federal tax return that was in error and was done without any discussion or review or the ability to opt out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on April 13, 2021
Posted by: Nancy7637
Good directions for using and protects privacy if user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax2020 is Awesome!!
on April 13, 2021
Posted by: Commander US Navy
The first year Dad's can feel completely protected from female divorced parent identity theft and subsequent female divorced parent's extra-martial relationships.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on April 13, 2021
Posted by: Mary Alicia
Turbo Tax is great. I've been using it for years. Walks you thru everything.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
very good
on April 13, 2021
Posted by: wccarol
easy to use have used for years and will recommend to others,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay
on April 13, 2021
Posted by: VAD229
Still always a challenge for me as a non-professional trying to file
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com