Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
A good program
on April 11, 2021
Posted by: Georgeb5757
Straightforward and easy to use. Have used it for years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes tax filing simple
on April 11, 2021
Posted by: Don from RI
I've been using TurboTax for several years now and continue to find it easy to use, quick and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax works well
on April 11, 2021
Posted by: peggy1935
I have used Turbo Tax for over 10 years and it is the same for me as always
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Generally good, but need to fix 529 related calcs
on April 11, 2021
Posted by: JFSING
Overall solid software, but 529 related calculations are not correct...and will result in overcharging your tax if you are not careful (529 gains are not taxable if usedfor qualified expenses). Intuit...known issue for last few years...please fix this.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Been a TT user for 20 plus yrs but not a fan of th
on April 11, 2021
Posted by: Joe with AARP
As I said in the title I've used TT for 20 plus years but this year I was let down. IRS waivered the RMD for 2020 but TT didn't know that.
I wasted hours trying to get it to not show zero RMD as an error and requesting a waiver. I hope I got it right finally. Professionally I use Tax Slayer (supplied by the IRS) and it had no problem with a zero RMD
I wasted hours trying to get it to not show zero RMD as an error and requesting a waiver. I hope I got it right finally. Professionally I use Tax Slayer (supplied by the IRS) and it had no problem with a zero RMD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax easy to use
on April 11, 2021
Posted by: Boomer1965
After a couple false starts, program kept stalling on installation and wouldn't load properly, it worked flawlessly. If it wasn't for that it would have received 5 stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very user friendly
on April 11, 2021
Posted by: Lizella
Turbo Tax is very easy to use with the most current information and updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax very difficult this year
on April 11, 2021
Posted by: AlMuse
Difficult to enter credit card information to pay for State Tax filing.
Tried multiple times over multiple days
Tried multiple times over multiple days
Written by a customer while visiting turbotax.intuit.com