Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
Turbo Tax Awesome
on April 10, 2021
Posted by: Copperpony
I have used turbo tax for years, and it is easy to use and understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Cumbersome!
on April 10, 2021
Posted by: RADAMOCOXOXOXOXOXOXOXOXO
The final 'filing' phase was cumbersome and somewhat confusing in places. It added significant time to completing the tax form. SOMETHING THAT I DON'T NEED!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good program
on April 10, 2021
Posted by: Hurst1209
I've used this program for 20+ years and it's always done well for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax was helpful
on April 10, 2021
Posted by: powenslc
My experience was fine. All of my questions were answered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
As pain-free as taxes can be..
on April 10, 2021
Posted by: PB_123
I've done taxes by hand (a LONG time ago!), through a CPA (expensive), and through TurboTax. Though the CPA is easier (just bring in that box of receipts), TurboTax is the easiest way I know to do it yourself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great product
on April 10, 2021
Posted by: Bezu
i've used it for years. Great product. Always accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Downloading Turbo Tax Took Forever
on April 10, 2021
Posted by: Jim Metz
Getting Turbo Tax downloaded took more time than it did to do my return. After it was downloaded and I could start my tax return, the process was very good (typical for years past - I enjoy using your product, that's why I buy it every year). The long download cost you guys a rating star. Jim
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
EXCELLENT
on April 10, 2021
Posted by: AVEUMED
VERY GOOD; WILL USE IT AGAIN AND AGAIN AND WILL SHARE EXPERIENCE WITH COLLEAGUES.
Written by a customer while visiting turbotax.intuit.com
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