Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Good tool easy to use
on April 10, 2021
Posted by: BigDaddyMac
Some areas could be populated automatically based on how info is entered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Solid program with a small error
on April 10, 2021
Posted by: RCFan1969
Been a longtime user of Turbo Tax. Makes filing very easy. This year, however, I did encounter a small glitch in a state return where a Federal line did not match the line required by the state (unknown why this was the case). But I was able to enter the proper amount in the step by step query, so no problem in the end. Recommended. But as always, if you think something is wrong, don't be afraid to "look under the hood" and switch to forms view.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
works with a few issues
on April 10, 2021
Posted by: LongTImeUser9999
multiple 1098 home mortgage interest statements continue to cause problems. I had to fill out the supporting forms manually overriding TurboTax in multiple locations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TTAX is great. Could live without it.
on April 10, 2021
Posted by: cdcarter50
.Answered all my questions and completed taxes for my whole family.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works Well
on April 10, 2021
Posted by: AhTeh
Have use Turbo Tax for many years successfully. Will use again next year.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo tax
on April 10, 2021
Posted by: papamjm
i like that you can have the help of walking through most of the options versus trying to remember yourself. I like the ease of completing the forms and that they do a complete review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Had a problem this year with TurboTax
on April 10, 2021
Posted by: Kate 48
I've used TurboTax for years with no problem. This year when I tried to recover last years taxes from 2019 TurboTax, two complete files were totally missing. I had to start from scratch again. Needless to say, I am not happy. Otherwise, everything worked fine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax great!!!!!!
on April 10, 2021
Posted by: stacey3640
Didn't use the help service. so have no review noted,
Written by a customer while visiting turbotax.intuit.com