Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Super job!
on April 8, 2021
Posted by: Tiger Mike
Been using Turbo Tax for over 20 years. Love it! Would definitely recommend to anyone. Only thing simpler would be of the Government went to a flat-tax system.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoy using Turbotax
on April 8, 2021
Posted by: Judecad2
Used Turbo Tax for several years. Have never been disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use Turbo Tax Every Year!
on April 8, 2021
Posted by: DtyBert
Very user friendly, that is why I come back year after Year. thanks for making my tax filing easy every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost Awesome
on April 8, 2021
Posted by: Uncle Brownie
Great until time to pat to file. That process took as long as preparing the state return!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Had to pay for e-filing for state
on April 8, 2021
Posted by: dl24
from Montana
All was good until the charge for e-filing for state.I assume that when you say 1 free state it would include e-filing. It left a bitter taste in my mouth.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on April 8, 2021
Posted by: Tom R W
from Noblesville, IN
I had the usual great experience. Have used it for years. Easy to use, quick. I feel confident about getting it done accurately.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst Experience in Years!
on April 8, 2021
Posted by: TCWW
from Colorado
I have used TurboTax for years, and this year was horrible. There were no options to change selections after the fact. I had to completely erase the file and start from scratch. Then, once everything was complete, it did not clearly indicate that there was an additional fee to e-file the state return. Frustrating and ridiculous, wasted two and a half hours navigating poorly designed software with bad communication windows. I will be looking for a better option for next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
My Experience with Turbotax
on April 8, 2021
Posted by: Vickie 1
from Arlington, TX
We did not take our RMDs this year, but will next year. I don't know how to print the blank vouchers for next year. I had rather make quarterly payments than have to pay it all at the end of next year. Why is it so hard to communicate with you? Don't you have live chat people who can help?
also, why can't tax return be printed easily? I've had to get help last two years.
also, why can't tax return be printed easily? I've had to get help last two years.
Written by a customer while visiting turbotax.intuit.com