Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4 out of 5
4
Good Product
on April 5, 2021
Posted by: Addster
Have used this for several years - no problems. Would recommend it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
GOOD
on April 5, 2021
Posted by: WONG 123
IT IS A GOOD PRODUCT TO USE AND FOLLOW STEP BY STEP.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is easy to use!
on April 5, 2021
Posted by: Deb73777
I have used Turbo Tax for many years. It imports most of my previous data from the year before, making it easy to get started. The product guides you through all of the steps you will need to check. There are often tips or more detailed explanations embedded in the steps they give. It also lets you see the information you entered from the previous year's tax form, for comparison. It is very sequential, and tells you when something is uncommon. It also checks all of the computations before filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Makes Taxes Easier - Until you find a defect (bug)
on April 5, 2021
Posted by: jimonqa
Always enjoy the ease of doing my taxes using TurboTax. However, last year I had to manually calculate the Limit on Mortgage Interest Deduction. This year, it appeared that TurboTax calculated it for me. Turns out, it doesn't work and I had to manually calculate the Limit and edit the TurboTax field to workaround the problem. I contacted Customer Service to report the defect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
BEEN USING TURBO TAX SINCE 1995
on April 5, 2021
Posted by: CBB01
Too much information has to be re-entered. After a Win10 update, T-Tax had to rebuild the returns & dose not know that we've already filed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is so easy
on April 5, 2021
Posted by: sraynor58
always had good results with turbo tax easy to follow and use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is great
on April 5, 2021
Posted by: Partner24
This was my first year using Turbo tax and I am amazed how the data is collected and the forms filled out with ease. Great piece of software
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good product that only gets easier with use.
on April 5, 2021
Posted by: realP0RKR0LL
The continue button is just out of view on so many windows. It would be great if I didn't have to scroll down a half inch to hit continue so many times.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
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